Privacy Policy Summary of therexrooms.com

Effective Date: 14 February 2025
Company: The Rex Room (operated by EdenCo Ltd)
Registered Office: Suite 1, First Floor, 1 Duchess Street, London W1W 6AN
Contact: enquiries@therexrooms.com
At The Rex Room, we value your privacy and are committed to handling your personal information with care and transparency. This summary explains what data we collect, how we use it, and the rights you have as a visitor to our website.

1. What We Collect
We collect personal data directly from you when you interact with our site (e.g., bookings, contact forms), and automatically through your device when you browse.
Data You Provide:

• Full name

• Email address

• Phone number

• Date of birth

• Booking details or messages (via contact or booking forms)

Automatically Collected Data:

• Usage data (IP address, browser, device type, time of access)

• Cookies and trackers used for analytics, security, and functionality
   

2. Why We Collect Your Data
We use your data to:

• Process bookings and respond to enquiries

• Send promotional updates (if you opt in)

• Maintain the performance and security of our website

• Manage surveys or forms

• Display event content, including photos or embedded media

We only collect the data we need and never sell your information.

3. Our Legal Basis for Processing
In line with the UK GDPR, we rely on several legal grounds to process your data:

• Your consent – when you opt into marketing or provide data voluntarily

• Contractual necessity – when you request a service (e.g., make a booking)

• Legal obligations – where we are required to keep data for compliance

• Legitimate interest – such as improving our website or services
   

4. Who Has Access to Your Data
We only share your data with trusted service providers to help us deliver our services. These include:

• Hosting provider: Namesco Ltd (UK)

• Email campaigns & newsletters: Mailchimp (Intuit Inc., USA)

• Booking & form submissions: Elementor (Israel)

• Web content services: Font Awesome (Fonticons, Inc., USA)

Each of these providers is bound by strict data protection obligations.

5. Use of Images and Media
From time to time, photos taken during events at The Rex Room may be published in our gallery or on social media. We aim to do so respectfully and will never identify or tag guests without permission. You may request to have your image removed at any time.

6. Cookies & Tracking
Our website uses cookies and other tracking technologies for:

• Site analytics

• Booking functionality

• Security and performance

You can manage your preferences through your browser or review our full Cookie Policy for details on how to opt out.

7. How Long We Keep Your Data
We retain your personal data only as long as needed:

• For bookings and communication: until the service is completed

• For legal and tax reasons: as required by law

• For marketing (with consent): until you unsubscribe

After this, your data is securely deleted or anonymized.

8. Your Rights Under Data Protection Law
You have full control over your personal data. You can:

• Access or request a copy of your data

• Correct or update your details

• Withdraw your consent at any time

• Ask us to delete or restrict use of your data

• Object to how we use your data

• Request to transfer your data to another provider

• File a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, email us at enquiries@therexrooms.com. We will respond within 30 days.

9. Data Security
We take your security seriously and use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

10. Changes to This Summary
This is a simplified version of our full privacy policy. We may update this summary from time to time. For detailed legal terms, please refer to the complete document linked below.


View Our Full Privacy Policy
To read our full legal privacy policy including all service providers, legal definitions, and technical details:
Download the full PDF here